Mortgage Forbearance rate finally hits pre-pandemic levels The total number of loans in forbearance declined by 4 bps to 2.96%, according to the MBA

Didier Malagies • September 28, 2021


Servicers’ forbearance portfolio volume dropped last week to a level below 3.00% for the first time in 18 months. The total number of loans in forbearance decreased by four basis points to 2.96% as of Sept. 19, according to the Mortgage Bankers Association (MBA).     


The most notable decline was in the portfolio loans and private-label securities (PLS) category, dipping by four basis points to 6.91%, after a drop of 32 bps in the prior week.


For depository servicers, the percentage also declined four basis points, but to 3.06%. The share of independent mortgage bank loans in forbearance fell one basis point to 3.24%. 


Fannie Mae and Freddie Mac loans dropped by three basis points to 1.44%. Meanwhile, Ginnie Mae loans in forbearance increased 3 bps, at 3.42% of servicers‘ portfolio volume. 


Per the MBA’s estimate, 1.5 million homeowners are still in active forbearance plans. The survey included data on 36.8 million loans serviced as of Sept. 19, 74% of the first-mortgage servicing market.


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Presented by: Mr. Cooper

Mike Fratantoni, senior vice president and chief economist at the MBA, said in a statement that the share of loans in forbearance dropped below 3% for the first time since March 2020, but Ginnie Mae loans rose slightly.


“New forbearance requests and re-entries continue to run at a higher rate for Ginnie Mae loans as well as for portfolio and PLS loans, which include many delinquent FHA, VA, and USDA loans that have been bought out of Ginnie Mae pools.”


The survey shows that 12.0% of total loans were in the initial stage last week, and 79.3% were in a forbearance extension. The remaining 8.7% were re-entries.


Servicer call volume increased to 7.9%, up from 6.3% the week prior. The average call length slightly decreased, from 8.3 minutes to 8.2 minutes.


Total requests remained at 0.05% of servicing portfolio volume, while exits represented 0.10% of the total – in the previous week, the share was 0,16%, the report said.



During the last 15 months, MBA’s data revealed that 28.7% of exits resulted in a loan deferral or partial claim. Also, 21.8% represented borrowers who continued to pay during the forbearance period.

However, 16.3% were borrowers who did not make their monthly payments and did not have a loss mitigation plan.


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Finally, putting a stop on the trigger list

By Didier Malagies • September 10, 2025
Excited to share a major update that will make the homebuying process more secure and less stressful. President Donald Trump recently signed the Homebuyers Privacy Protection Act of 2025 into law. This bill is a significant victory for the real estate industry, as it directly addresses the problem of unwanted calls, texts, and emails that often flood clients upon mortgage application. What's Changing? For years, many borrowers have experienced a barrage of unsolicited contact from different lenders immediately after their mortgage application. This happens because of "trigger leads"—a process where credit reporting agencies sell information to other companies once a credit inquiry is made. Effective March 5, 2026, this new law will put a stop to this practice. It will severely limit who can receive client contact information, ensuring client privacy is protected. A credit reporting agency will only be able to share trigger lead information with a third party if: • Clients explicitly consent to the solicitations. • The third party has an existing business relationship. This change means a more efficient, respectful, and responsible homebuying journey. We are committed to a seamless process and will keep you informed of any further developments as the effective date approaches. In the meantime, you can use the information below to inform clients how to proactively protect themselves from unwanted solicitations.  Opting Out: • OptOutPrescreen.com: You can opt out of trigger leads through the official opt-out service, OptOutPrescreen.com. • Do Not Call Registry: You can also register your phone number with the National Do Not Call Registry to reduce unsolicited calls. • DMA.choice.org: For mail solicitations, you can register with DMA.choice.org to reduce promotional mail. tune in and learn https://www.ddamortgage.com/blog didier malagies nmls#212566 dda mortgage nmls#324329

Finally putting a stop to the Trigger leads from happening

By Didier Malagies • September 10, 2025
We're excited to share a major update that will make the homebuying process more secure and less stressful. President Donald Trump recently signed the Homebuyers Privacy Protection Act of 2025 into law. This bill is a significant victory for the real estate industry, as it directly addresses the problem of unwanted calls, texts, and emails that often flood clients upon mortgage application. What's Changing? For years, many borrowers have experienced a barrage of unsolicited contact from different lenders immediately after their mortgage application. This happens because of "trigger leads"—a process where credit reporting agencies sell information to other companies once a credit inquiry is made. Effective March 5, 2026, this new law will put a stop to this practice. It will severely limit who can receive client contact information, ensuring client privacy is protected. A credit reporting agency will only be able to share trigger lead information with a third party if: • Clients explicitly consent to the solicitations. • The third party has an existing business relationship. This change means a more efficient, respectful, and responsible homebuying journey. We are committed to a seamless process and will keep you informed of any further developments as the effective date approaches. In the meantime, you can use the information below to inform clients how to proactively protect themselves from unwanted solicitations. Opting Out: • OptOutPrescreen.com: You can opt out of trigger leads through the official opt-out service, OptOutPrescreen.com. • Do Not Call Registry: You can also register your phone number with the National Do Not Call Registry to reduce unsolicited calls. • DMA.choice.org: For mail solicitations, you can register with DMA.choice.org to reduce promotional mail. Didier Malagies nmls212566 DDA Mortgage nmls324329 

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By Didier Malagies • September 8, 2025
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